FREQUENTLY ASKED QUESTIONS
Answers to common questions
about our services
About the Emergency Dental Plan
How soon can use the plan?
Your plan can be used immediately
Since it’s not insurance, Careington 500 memberships are effective immediately, so it can be used for your dental emergency as soon as you can schedule a dental appointment with a Careington provider. Be sure to tell the provider you have a dental emergency when calling for an appointment.
How much can I save using the Emergency Dental plan?
Can I see what I am going to pay at the dentist office?
What is your refund policy?
We are very confident that you will be satisfied with your emergency dental plan membership. However, in the event that you are not satisfied, we offer the following refund policy:
You can cancel in 30 days and receive a full refund, less your processing fee.
How do discount emergency dental plans work?
Discount emergency dental plans are a simple way to save money on emergency dental work. A emergency dental plan member goes to a dentist in the provider network and pays much less for the work being done.
Becoming A Member
How much does an emergency dental plan cost?
Below is a pricing chart for emergency dental plans we offer. Cost of membership is based on how many members you include in your plan. (Annual pricing available)
- 1 Member: $9.95/mo
- 2 Members: $14.95/mo
- 3+ Members: $17.95/mo
How long does it take to sign up?
Who can I include in my emergency dental plan?
Using Your Plan
When will I get a card?
How many times a year can I have my teeth cleaned?
How can I find a provider?
Can I use my discount dental plan with another Dental Plan?
Yes (unless your plan is a PPO, HMO, or another discount plan).
Just go to a participating provider, show your membership card, pay the discounted fees at the time of service and ask for a copy of your bill. Then, file the claim with your insurance company to be reimbursed by them. This reduces your out-of-pocket expenses and stretches your dollar so you reach your maximums more slowly.
You may also use the discount plan for services not included by your plan. For example, many people have medical insurance, but do not have a dental or vision plan. Please remember that discount plans are not insurance and may include fee reductions on many services not included in traditional indemnity plans.
How long has Careington been in business?
Best-in-class discount emergency dental plans
Careington partners with more than 40 leading companies and provider networks to deliver significant discounts on a wide array of health care and lifestyle services. The company’s discount plans, which include pre-negotiated discounts on dental and vision care and prescription drugs, serve millions of members nationwide.
Leading dental provider network
The Careington Dental Network is one of the fastest growing independently owned dental networks. Designed by two dentists, the Careington Dental Network provides patients with affordable dental care without interfering with the dentist-patient relationship. More than 100,000 providers offer Careington’s discount plans nationwide.
Regulatory and compliance efforts
Careington’s compliance and licensing department identifies ongoing regulatory requirements for all states to ensure that the company’s discount plans are compliant with the most current legislation. Careington has certificates of authority and is registered as a Discount Medical Provider Organization in all states where required. Careington is also one of the founding members of the Consumer Health Alliance (CHA), which is responsible for establishing fair and ethical business practices in the discount health care industry and represents more than 28 million consumers. Careington is a board member of the National Association of Specialty Health Organizations, a partner association of the American Association of Preferred Provider Organizations.
THIS PLAN IS NOT INSURANCE and is not intended to replace health insurance. This plan does not meet the minimum creditable coverage requirements under M.G.I. c. 111M and 956 CMR 5.00. This plan is not a Qualified Health Plan under the Affordable Care Act. This is not a Medicare prescription drug plan. The range of discounts will vary depending on the type of provider and service. The plan does not pay providers directly. Plan members must pay for all services but will receive a discount from participating providers. The list of participating providers is at https://emergencydentalplan.com/emergency-dentists/. A written list of participating providers is available upon request. You may cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less a nominal processing fee (nominal fee for MD residents is $5, AR and TN residents will be refunded processing fee). Discount Plan Organization and administrator: Careington International Corporation, 7400 Gaylord Parkway, Frisco, TX 75034; phone 800-441-0380.
This plan is not available in Vermont or Washington