ONLINE SAFETY

Privacy Policy

We have updated our privacy policy to cover privacy issues in a more comprehensive manner.
Please click here to view our privacy policy in full.

Our Secure Ordering

We use Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, address, e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than us to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left corner of your browser (or top right next to the address bar for Microsoft Internet Explorer 7). If you see an unbroken key or a closed lock (depending upon your browser) , the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.” Some browser versions and some firewalls do not permit communication through a secure server like the ones we use. If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 844-217-1260. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We want you to feel completely comfortable. If you have more questions about our security systems, or feel more comfortable ordering by phone, please call 844-217-1260 and we will be happy to help you.

Credit Card Fraud Protection

All major credit card companies protect cardholders against fraud, subject to a $50 deductible. We will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our website.

Optional Phone Ordering

If you are still skeptical about purchasing your program online, you may place your order over the phone at 844-217-1260 or via fax at 817-377-8826 during customer service hours: Monday through Thursday from 8am-5:30pm Central Time; Friday from 9am-3:00pm Central Time. PLEASE BE SURE TO NOTE WHICH WEBSITE YOU ARE ORDERING FROM.

Our Web site uses cookies to store information between users’ visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users’ unique session identifiers, allowing our Web server to serve correct information back to the user. Our Web site cookies do not hold any personal identifiable information.

Referrals

The information collected (friend’s name and email address) is used to send a one time only email to the friend letting them know about the Careington plan referred that the user recommends.

Personal Information

If you buy our product online, our secure order form collects contact, billing, and financial information (such as your credit card number for purchase). Contact information from the order form (email address, name, and phone number) is used to mail you our fulfillment packet including new ID card. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your purchase or should we need to notify you of the status of your membership. The credit card information we collect is used to bill you for the plan you purchased ONLY.

No-Spam Policy
We may occasionally send email updates regarding changes to your membership(s) and/or new products and services. Customers may opt-out of these updates before purchase or anytime afterward. We do not send spam (unsolicited email) and we will honor all requests to be removed from future updates.

“Call Me Now” Feature
Your name, telephone number, and information will not be shared. This technology is only used to make it easier for you to be contacted. You will only be called one time, based on your entering your telephone and clicking on the “Call Me Now” button.

Surveys

We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties.

Contacting Us Regarding This Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: